Privacy and Cookie Policy

1. Who we are

Anna Payne Consulting is a UK-based business providing online programmes, digital products, and coaching services.

If you have any questions about how we handle your data, you can contact us at:
📧 [email protected]

2. What data we collect

We may collect and store the following types of personal data:

• Your name and email address (when you sign up for our emails, free resources, or courses)
• Your billing address and payment details (when you make a purchase)
• Technical data such as IP address, browser type, and device used
• Behavioural data, such as pages visited, time spent on site, and links clicked (via cookies and analytics tools)

We never sell your data or share it with third parties for marketing.

3. How we use your data

We collect and process your data to:

• Deliver the content or services you’ve signed up for
• Process payments and provide access to paid products
• Send occasional emails about offers, events, and new content (you can unsubscribe at any time)
• Improve the performance of our Website and user experience

We process your data lawfully under ‘legitimate interest’, ‘consent’, and ‘contractual necessity’ as defined in UK GDPR.

4. Email marketing and unsubscribing

If you’ve opted in to receive marketing emails, you can unsubscribe at any time using the link at the bottom of every email.

We use Kajabi as our email platform. By signing up, your email address will be stored securely within Kajabi’s systems.

5. Payments

Payments are processed securely via third-party providers such as Stripe or PayPal. We do not store your payment details on our servers.

Your payment information is encrypted and handled in accordance with each provider’s own privacy and security policies.

6. How we store your data

We store your data securely within Kajabi and other platforms necessary to run our business (e.g. Stripe, Google Workspace).

We retain your data only for as long as needed to fulfil the purpose for which it was collected, unless we are required to keep it longer by law.

7. Your rights under UK GDPR

You have the right to:

• Request access to the data we hold about you
• Correct inaccurate personal data
• Request deletion of your data (‘the right to be forgotten’)
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

If you wish to exercise any of these rights, email [email protected].

8. Cookies

This Website uses cookies to enhance your experience and track basic analytics. Cookies are small text files placed on your device when you visit a website.

We use cookies for:

• Site functionality (e.g. remembering logins or form inputs)
• Performance tracking (e.g. Kajabi analytics, Google Analytics)
• Marketing (e.g. Facebook Pixel, where used)

You can adjust your browser settings to block or delete cookies at any time.

We recommend that users accept cookies to ensure the best experience on our site. By continuing to use this Website, you consent to our use of cookies as outlined.

9. Third-party links

We may include links to other websites or services (e.g. affiliate links). We are not responsible for the privacy practices of external sites, so we encourage you to read their policies.

10. Changes to this policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be posted on this page with the updated date. If there are any significant changes, we will notify you by email (if you are subscribed) or via the Website.

11. Contact us

If you have any questions or concerns about how your data is handled, please email us at:
📧 [email protected]